Strategic Business Management and Operational Excellence

One Day Course

Module 1: Understanding the Business Environment

Analyzing the Macro-environment (e.g., PEST Analysis)

Activity: Case Study Discussion on Organizational Structures

Module 2: Strategic Planning and Decision-Making

Frameworks for Strategy Development (e.g., SWOT Analysis, Porter’s Five Forces)

Activity: Strategic Decision-Making Simulation

Module 3: Operational Management and Efficiency

Processes for Effective Operations Management

Activity: Process Improvement Workshop

Module 4: Financial Acumen for Managers

Understanding Financial Statements

Activity: Financial Scenario Analysis

Module 5: Human Resources and Team Building

Recruiting, Training, and Development Strategies

Activity: Role-Playing Exercise in Team Dynamics

Module 6: Marketing and Customer Relations

Principles of Marketing Strategy

Activity: Customer Persona Building Exercise

Module 7: Innovation and Change Management

Cultivating a Culture of Innovation

Activity: Change Management Role-Play

Course Conclusion